West Building Floor 30 Hyatt On the Bund,199 Huangpu Road
Drei Kronen 1308 Brauhaus
1900 ft
1912 Artspace
Starbucks
2400 ft
HongKouQu Dong DaMing Lu 358Hao GuoJi GangWu DaSha Nei
Seagull on the Bund
4.4
mi
No.60 Huangpu Road
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
9.4
Location
8.2
Service
9.2
Dining
8.8
Guest reviews
8.4/10
based on 5 reviews
9.3
9.3/10 based on 279 reviews
Gary
United Kingdom,
March
2025
6.2/10
I had a wonderful four-night stay at W Shanghai - The Bund while attending a conference. The luxurious atmosphere and impressive views from my 35th-floor room stood out, though there were some minor inconveniences like the lack of white rice at breakfast. Overall, the staff was friendly and professional, which made my experience quite enjoyable.
Rooms
10.0
My room was spacious and stylish, featuring a super king bed. The large windows offered lovely views of the Shanghai skyline, especially at night.
Service
10.0
The staff was exceptionally courteous and made me feel welcome throughout my stay, especially during Happy Hour at WET@Bar.
Location
8.0
The hotel is situated near major metro lines, making it convenient to explore the area, although it is a bit remote from the main attractions.
Dining
9.0
Breakfast at Kitchen Table had a great spread, though I missed having white rice as a staple option, which is common in other Asian hotels.
Facilities
8.0
I appreciated the range of facilities available, including room service and happy hour. However, there were some issues with the elevators during peak times.
Jade
United Kingdom,
March
2025
6.0/10
My stay at W Shanghai - The Bund was absolutely good! The views from my room were amazing, and I was impressed by the staff's really good service. While the dining options before dinner were limited and slightly disappointing, the overall experience, including the amazing breakfast and pool, made up for it. I would definitely recommend this hotel for anyone visiting Shanghai.
Rooms
10.0
The Fabulous Room was spacious, spotless, and had an very nice view of the Bund. The quirky heated toilet seat and fluffy towels were a nice touch!
Service
10.0
The staff were genuinely friendly and attentive; Claire and Vernal went above and beyond, making us feel special during our stay. Their thoughtful gestures made a lasting impression.
Location
10.0
The hotel's location is fantastic, with easy access to the Bund and other nearby attractions. The views were simply lovely.
Dining
9.0
Breakfast was excellent with a great variety, though I found the a-la-carte option before dinner limited. The food quality during room service was excellent, though pricier.
Facilities
9.0
The outdoor swimming pool had stunning views, and the amenities were great. It was great to relax there. However, ordering drinks by the pool was inconvenient as it had to be done from the restaurant garden.
John
United Kingdom,
February
2025
7.4/10
I had an very nice stay at W Shanghai - The Bund, and it truly felt like a home away from home. The room was spacious with stunning views of the skyline, and the service was on point from the moment I arrived. Although I faced a slight delay in room readiness and found some dining options limited outside typical hours, the overall experience was really good.
Rooms
10.0
My room was beautiful, clean, and had nearly a 180-degree view of the skyline. It made my stay feel luxurious.
Service
10.0
The staff were incredibly friendly and attentive. Quick check-in and they even welcomed me by name, which made me feel special.
Location
9.0
The hotel's location is great for exploring Shanghai, though it's not directly on the Bund; still, the views and access to the city were excellent.
Dining
9.0
Breakfast was amazing with an impressive variety. However, I found that the main restaurant's limited menu before dinner time was a letdown.
Facilities
10.0
The pools were fantastic, providing a perfect oasis during the heat. The amenities and room service added to the luxury feel.
Georgia
United Kingdom,
January
2025
5.0/10
My stay at W Shanghai - The Bund had its ups and downs. While the amazing views from my room and the fantastic dining options were highlights, I found several aspects of my experience, like noise levels and room functionality, quite frustrating. I loved the attentive service, but there were a few impractical design elements that detracted from an otherwise luxurious stay.
Rooms
7.0
The view from my room was absolutely amazing, especially from the higher floors (I was on the 41st!). However, I found the shower cubicle lacking practicality with no space for my shampoo, which was quite annoying.
Service
8.0
Most of the staff were attentive and friendly, making dining and check-in a pleasant experience. I appreciated the personalized touches, but some areas could use better communication—like when I wanted to access the outdoor pool.
Location
7.0
The hotel is well-placed near a large mall and close to a subway station, making it convenient to explore the city, but it felt a bit isolated from the main Bund area. Sometimes getting a taxi was tricky due to the layout of the driveway.
Dining
9.0
Dining options were fabulous, offering a mix of East and West with plenty of choices for breakfast (I really enjoyed the buffet). While food was delicious, it tended to be on the pricier side.
Facilities
7.0
The facilities were impressive, especially the outdoor pool. However, I was disappointed that it was closed due to the rainy season, and the staff didn’t effectively communicate alternate routes.
Evelyn
United Kingdom,
October
2024
5.8/10
My stay at W Shanghai - The Bund was a nice experience, thanks to the stunning views and attentive staff. While I did encounter a few hiccups during check-in and had some minor location concerns, the overall quality of service and facilities made up for it. I would not hesitate to recommend this hotel for a luxury stay in Shanghai.
Rooms
10.0
I stayed in a Cool Corner King Room with a wrap-around view, and it was lovely. The design was great, featuring a double vanity sink and a fully stocked mini-bar.
Service
8.0
The staff were generally very helpful and accommodating. I did face a slow check-in which could have been smoother, but the team was responsive when needed.
Location
7.0
The hotel's location was good, though not right on the Bund. It was accessible by metro and offered great views once I got back to my room.
Dining
8.0
The breakfast was great with plenty of choices, although I felt there could have been more variety in the offerings. The food quality definitely met my expectations.
Facilities
10.0
I enjoyed the fantastic pool and excellent in-house dining options. The room service was particularly impressive, and the overall facilities were well-maintained.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds